Epic isn’t new, just new to Ireland. Hospitals and other healthcare in the US use this system already, hence the “made it to ireland”
It sucks shit. It’s slow, lacks the ability to attach meaningful Notes for the next person that searches a patient, nursing staff often don’t update it so family looking for them have to call floors anyway (because part of the point of attaching a room is to speed up visitation), descriptions of ORs and Surgery is so vague noone knows where the fuck a patient is if not in a room. (Kinda like a usps package!). Charting with it is difficult. But that’s just the opinion of some random nobody on the internet.
Kinda related. My wife is a nurse and her department has dealt with two patients who assaulted nurses the past few months. I just don’t get it, Amazon remembers that I bought a book in 2003 why can’t there be a system that flags patients that have assaulted medical workers previously? That way they can get security there before something bad happens again.
I am sure it wouldn’t be a perfect system but it would be better than the nothing we have now.
Sorry to hear that, for what I’m familiar with, there’s an internal reporting system for that healthcare facility to track exactly that. Security keep track of “disruptives” nursing staff tells them about and is supposed to do regular check ins at the nursing station.
Nursing staff however opt not to tell them half the time, because it’s some kind of “You were unable to contain the situation” and taboo because security is not medical and therefore not necessarily beholden to a nurses directions when they show up to calls.
It sounds like your hospital needs an internal report system. This location has a report maker in their portal, able to report and then track everything from patient and falls and problems, to nursing staff interactions with visitors and patients and track the buildings security responses to events. It handles all departments, so not just security events can be evaluated. Alternatively and for immediate situations floor staff use a clip-on Vocera to communicate (cleaners/maintenance/security/medical/nonmedical - literally every department has them) so anyone can just ask it to call security or a cleaner or another room nurse at the press of a button to help with whatever question or assistance they need
