T-Mobile Is Forcibly Moving Those on Older Plans to Some of Its Newer Ones in November. Key takeaway: You can Opt-out but have to call T-Mobile Customer Care to do so. My Magenta to Go5G basic plan would cost $240 more annually for the added additional bonus of…extra hotspot data. That’s it.

  • Nougat@kbin.social
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    1 year ago

    … those on Simple Choice will be moved to either Magenta or Essentials Select, those on Magenta or One will move to Go5G and those on Magenta 55 Plus will be migrated to Go5G 55 Plus.

    So … some users on one plan are going to be moved to a plan which other users are also going to be moved from? They’re not eliminating the Magenta plan, they’re just raising prices.

    • Overzeetop@kbin.social
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      1 year ago

      Yeah, the wording is weird. Also, T-mo claims, “we’re moving a small number who were on older rate plans” but I was under the impression that a majority of users were on the Magenta-branded plans, which have been the sole consumer-facing options for at least 3-4 years now.

  • PLAVAT🧿S@sh.itjust.works
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    1 year ago

    Thanks for posting - the short of it is that you can start contacting support October 17th to opt out and the change goes into effect November 14th.

  • SokathHisEyesOpen@lemmy.ml
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    1 year ago

    What’s the point of a contractual agreement if the company can just arbitrarily change it and force customers into new pricing tiers that were locked by the contract?

    • hardaysknight@lemmy.world
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      1 year ago

      While I agree that this is outrageous, it is in the contract that people are signing that they can change this sort of thing.

      • AlexWIWA@lemmy.ml
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        1 year ago

        Yeah that’s why contract law needs to be changed. It’s ridiculous that contracts can be written in such a way that it locks us in but allows them to change whatever they want, whenever they want. And if you don’t like it then tough shit, you can’t have a mobile phone.

    • raptir@lemdro.id
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      1 year ago

      If you’re in one of these affected plans you certainly no longer have a contract and can cancel at any time.

  • Davidvanb@lemmy.worldOP
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    1 year ago

    I just spoke with a T-Mobile phone representative and he said they are able to start opting people out NOW, so you don’t need to wait until next week to call them.

  • nonailsleft@lemm.ee
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    1 year ago

    Anyone who says Lemmy doesn’t have niche communities can go suck a fat one

    • CheezyWeezle@lemmy.world
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      1 year ago

      T-Mobile has over 115 million customers, this isnt a niche community

      Now something like “Wicket the Ewok Fan Community” would be niche

  • AlexWIWA@lemmy.ml
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    1 year ago

    I only use them because my account is grandfathered from like 2003. If they raise my rates then I’ll get a carrier that doesn’t suck

    • mkhopper@lemmy.world
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      1 year ago

      While it’s irritating that this shift is happening, TMob has been the best carrier I’ve had and have no desire of switching away.

      Ny account is also grandfathered from 2010 and so far, I’ve heard that those who ask to remain on their current plan have had no issues, so long as they call the support number directly.
      That will be my play the moment I receive the official notification.

  • raptir@lemdro.id
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    1 year ago

    Honestly this will probably be what makes me transition to Visible. I’m currently on a $100 for two lines Magenta Max plan. I know I can opt out this time, but the grandfathered pricing is the only reason I’m still with them.

  • Neuromancer@lemm.ee
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    1 year ago

    I switched to Verizon over t mobile getting greedy.

    My bill is actually lower.

    • Overzeetop@kbin.social
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      1 year ago

      Which is funny because I switched from Verizon to T-mobile because Verizon was getting greedy. My bill is substantially lower and my service is much better.

      • Buffaloaf@lemmy.world
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        1 year ago

        Same. Where I live there are next to no options so I was stuck with Verizon for years. As soon as T-Mobile came in I jumped ship. They’re both cheaper and were first to offer 5G here (although I think Verizon recently got 5G going here as well).

    • PLAVAT🧿S@sh.itjust.works
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      1 year ago

      I’ve found T-Mobile to be pretty good for the last decade but I won’t argue points or simp as to why because they’re all miserable corporations scamming us for data. I imagine it all comes down to varying mileage personally. One thing I’ll say is that switching companies will always lead to a cheaper bill due to introductory rates. For instance: I have to boomerang between AT&T, MetroNet, and Spectrum to keep my ISP rate low.

      • Neuromancer@lemm.ee
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        1 year ago

        I had them for years but after they merged with Sprint, they have run into money issues. It is why everything has gone up.

    • glimse@lemmy.world
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      1 year ago

      Is that for real?? Last time I checked (a couple years ago), Verizon would be 50-75% more than my T-Mobile plan. I have no allegiance to any company but I have my whole family on my plan so I’d need a good reason to switch

      • Neuromancer@lemm.ee
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        1 year ago

        IN the past that is what I saw but when I switched I saved some cash.

        In Oregon, T-Mobile sucks. Verizon is much better. I was expecting to pay more but ended up saving.

        It all varies on plan, number of lines, etc.

        • glimse@lemmy.world
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          1 year ago

          I’ll have to look into it then. All the major carriers have great service out here so it comes down to the price for me

          • Neuromancer@lemm.ee
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            1 year ago

            You experience may differ but that was mine. T mobile started to charge credit card fees unless I used ach. Nobody does ach in my accounts.

            • glimse@lemmy.world
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              1 year ago

              It’s worth looking into at least! I hadn’t reevaluated my opinion of Verizon since I chose not to go with them

    • Davidvanb@lemmy.worldOP
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      1 year ago

      I have 7 lines with T-Mobile (3 of which are free). With that plus the discounts on TMHI and YouTube TV, I think I’m stuck here financially for the time being.

      • Neuromancer@lemm.ee
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        1 year ago

        I have 4 lines. All in all, I am about 30 dollars cheaper a month. The service is also much better.

        Might be worth checking around to see.

  • circuitfarmer@lemmy.sdf.org
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    1 year ago

    I have been on a $40 10 gig/mo prepaid plan for 10 years now. If they get rid of it, I’ll cancel it. I’m sure they will eventually.

  • M500@lemmy.ml
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    1 year ago

    I have their super cheapest plan that’s like $20/month.

    Do I need to do anything? I live overseas and do not need a us number for another other than 2factor stuff for banks.

    • Sheltr@lemm.ee
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      1 year ago

      When the text message goes out you’ll need to call them and inform them you’ll like to keep your current plan.