I use a 16TB Western Digital drive for Plex storage, and movie files are starting to show as zero bytes. I thought this community could help. Some added details:

  1. MacOS Sonoma running on M1 Mac Mini
  2. Western Digital drive (exFAT) 16TB
  3. Connected via USB-A
  4. I have tried connecting the drive to another computer… no luck
  5. Ran the “first aid” program from disk utility. No luck.

Any suggestions?

  • snatch1e@alien.topBEnglish
    1·
    10 months ago

    Restore from backups or get the new drive and redownload the movies. Other option, you may try to shuck the drive if that is external drive.

    Alternatively, you may send your drive to data recovery shop, however, it won’t be cheap.