iFixit tears down a Taylor ice cream machine and finds that it overheats often, takes hours to restart, and these issues are impossible to fix because of locked down software and terrible error messages. No wonder, since Taylor makes 25% of its money charging $315 per 15 minutes for their exclusive repairs.
It’s crazy for even a company like McDonald’s to get fucked by this sort of thing.
You’d think they’d have enough institutional power to not have to deal with this, but I guess if front office decided on an icecream machine supplier then franchisees are the ones dealing with the extortionate repair pricing.
I dont get why McDonald’s doesnt’t design and commission a machine in-house, imagine if their grills and fryers were out of commission as often as the ice-cream machines. I think those machines are custom for McD’s
In bad system, things break on purpose, are never repaired, and it’s all for the benefit of corrupt middlemen.
