… its a website run by the US Government. Why does it have such large downtimes in this day and age?

  • phx@lemmy.ca
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    1 year ago

    Could be too limit the number of requests that ultimately ended up needing to be processed by a “real human”. Knowing government that was human might be literally some person in the back transcribing the digital requests to paper so that some technophobe boss can review or file it…

    • driving_crooner@lemmy.eco.br
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      1 year ago

      That would funnel all the requests to the same 8hs at day, instead of letting them distribute on the entire of the day.