Seems weird to describe this as lying—does the author think that UA is deliberately depriving this person of his luggage? It seems obvious that their system for tracking luggage is flawed and showing incorrect information. I can’t imagine any scenario where this would be intentional.
I agree with you. Based on the info, the Airline was communicating information they believed to be true based on their tracking. Sometimes mistakes happen, and based on the volume of luggage, and some air lines being understaffed… It happens unfortunately.
Seems weird to describe this as lying—does the author think that UA is deliberately depriving this person of his luggage? It seems obvious that their system for tracking luggage is flawed and showing incorrect information. I can’t imagine any scenario where this would be intentional.
You’ve been living under a fucking rock then 😂
Why do you say that?
I agree with you. Based on the info, the Airline was communicating information they believed to be true based on their tracking. Sometimes mistakes happen, and based on the volume of luggage, and some air lines being understaffed… It happens unfortunately.