Letters: Readers respond to an article about quitting the rat race, with some saying their generation was handed an untenable position and others saying the struggle is nothing new
Mechanics at your local car dealer likely get paid on flat rate. That means they get paid a set amount of hours based on the time estimate for the job, regardless of how long it takes. Also, manufacturers set lower times for warranty repairs than you would get paid if the customer had to pay. Also, if there is no book time, you have to guess ahead of time. If the vehicle comes back, you have to work on it for free. You also get service writers and managers breathing down your neck while you’re trying to troubleshoot and not understanding how long things take and also pressuring you to upsell unnecessary services and repairs. Anyway, I don’t work on cars anymore.
I write software for car dealerships so have been aware of all of what you said by proxy for some time simply by virtue of having to write time tracking code which handles all that.
I understand why. I have had a bit of insight into how all of that works and short of being a prodigy, you can’t really get ahead.
This is why I do a lot of my routine maintenance on my own car. If all I need is a wrench, some materials and a few hours, I’ll do it myself. I’ve become quite skilled with mechanics over the years; I’m sure it’s nothing compared to what an actual mechanic knows, but brakes, tire changes/rotations, battery replacements, even coolant changes and thermostat replacements, totally do-able. I could go on with minor repair crap I’ve learned but you get the picture.
I did a brake job on my SIL’s car and discovered that the last person in there didn’t lube anything up, I had to beat it with a hammer to get the damn brake pads out. I put the right lubrication in the right places and put everything back together better than I found it. I even did the slide bolts, which I had to break out the torch to get loose.
New pads, rotors, slide bolts, slide bolt boots, the whole nine yards. Pretty much everything short of doing the calipers and brake fluid.
I suspect the last few techs that touched her vehicle were trying to move so fast that they didn’t bother doing anything to the side bolts even though they would have been obviously in need of maintenance/replacement.
The thing that bothered me is that she sold the car a few months after I spent 10+ hours fixing the stupid brakes. So next time I have to go look at her vehicle, it’ll be a surprise for what things were not done, or were not done right.
In order to avoid that kind of situation many shops will simply quote a “loaded caliper” for each side. It includes the caliper, hardware, brake pads, and bracket. You simply disconnect the brake hose and take out two bolts that hold the caliper bracket on. Give the rotor a couple of slams from the hammer, clean up the hub, reassemble everything and bleed the brakes. It might cost $600, but it saved a ton of time for the shop and prevents a comeback when the old caliper decides to get stuck anyway.
Mechanics at your local car dealer likely get paid on flat rate. That means they get paid a set amount of hours based on the time estimate for the job, regardless of how long it takes. Also, manufacturers set lower times for warranty repairs than you would get paid if the customer had to pay. Also, if there is no book time, you have to guess ahead of time. If the vehicle comes back, you have to work on it for free. You also get service writers and managers breathing down your neck while you’re trying to troubleshoot and not understanding how long things take and also pressuring you to upsell unnecessary services and repairs. Anyway, I don’t work on cars anymore.
I write software for car dealerships so have been aware of all of what you said by proxy for some time simply by virtue of having to write time tracking code which handles all that.
It’s insane.
I understand why. I have had a bit of insight into how all of that works and short of being a prodigy, you can’t really get ahead.
This is why I do a lot of my routine maintenance on my own car. If all I need is a wrench, some materials and a few hours, I’ll do it myself. I’ve become quite skilled with mechanics over the years; I’m sure it’s nothing compared to what an actual mechanic knows, but brakes, tire changes/rotations, battery replacements, even coolant changes and thermostat replacements, totally do-able. I could go on with minor repair crap I’ve learned but you get the picture.
I did a brake job on my SIL’s car and discovered that the last person in there didn’t lube anything up, I had to beat it with a hammer to get the damn brake pads out. I put the right lubrication in the right places and put everything back together better than I found it. I even did the slide bolts, which I had to break out the torch to get loose. New pads, rotors, slide bolts, slide bolt boots, the whole nine yards. Pretty much everything short of doing the calipers and brake fluid.
I suspect the last few techs that touched her vehicle were trying to move so fast that they didn’t bother doing anything to the side bolts even though they would have been obviously in need of maintenance/replacement.
The thing that bothered me is that she sold the car a few months after I spent 10+ hours fixing the stupid brakes. So next time I have to go look at her vehicle, it’ll be a surprise for what things were not done, or were not done right.
grumbles
In order to avoid that kind of situation many shops will simply quote a “loaded caliper” for each side. It includes the caliper, hardware, brake pads, and bracket. You simply disconnect the brake hose and take out two bolts that hold the caliper bracket on. Give the rotor a couple of slams from the hammer, clean up the hub, reassemble everything and bleed the brakes. It might cost $600, but it saved a ton of time for the shop and prevents a comeback when the old caliper decides to get stuck anyway.