• GiddyGap@lemm.ee
    link
    fedilink
    arrow-up
    11
    ·
    4 months ago

    While consumer laws in the US generally suck, there are a few stores that have amazing return policies and go out of their way to please customers, Costco being one of them.

    I know a guy who brought back his 10-year-old broken plasma flatscreen TV without a receipt. They replaced it with a new model, no questions asked.

      • GiddyGap@lemm.ee
        link
        fedilink
        arrow-up
        5
        ·
        4 months ago

        Yeah. That’s why we can’t have nice things. The US should consider extended warranty rules similar to the EU. But that’s probably too “socialist” or whatever.

    • droans@lemmy.world
      link
      fedilink
      arrow-up
      5
      ·
      4 months ago

      My TV came with a five year warranty - two year manufacturer, two years Costco, and one year from my Costco credit card.

      My washer and dryer got seven. Same deal, but Costco was offering an extra extended warranty plan for free.

      The best part is that they design their warranties to run consecutively instead of concurrently. Unfortunately, Citi got rid of the extended warranty with the Costco credit cards about a year and a half ago.