For the most part, drivers find the technology in their cars to be pretty useless.

It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

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  • GroundedGator@lemmy.world
    62·
    2 months ago

    How about the unnecessary tech that just shouldn’t be allowed.

    • Doors that are not primarily manual to open or unlock.
    • Touchscreen of any type. I’m okay with capacitive touch buttons but they should be in a fixed location and physically distinguishable from other surfaces.
    • Electronic e-brake
    • Replacement of any of the main driving functions with anything that is not physical and tactile (turn signals, windshield wipers, headlights)

    At least in the US I feel like technology has leapfrogged regulation.

    • vithigar@lemmy.ca
      5·
      2 months ago

      Touchscreen of any type

      I think a touchscreen is fine as long as real buttons exist for things a driver might want to manipulate while driving. My Outlander has a fairly large touchscreen that offers media and navigation control, but everything else (climate, drive modes, cruise control/drive assists, windows, locks, etc) is real buttons and dials, and there are also an extra set of basic media controls on physical buttons as well (volume, next/prev track, tuning).

      I’m quite happy with that. And the passenger still gets all the touchscreen bells and whistles if they want to explore the map or set up playlists or whatever.

    • buzz86us@lemmy.world
      2·
      2 months ago

      Electronic doors can just fuck right off… Just another thing to break… I’d even go so far to say motorized windows these are great until the motor dies and you can’t shut the window.