Many are, but as far as I know, no hosting provider has ever tried something like what was claimed (which is why it made such news).
It seems like many people didn’t even verify that portion of ToS was new (checking web archive), or wait for Vultr’s response before closing their accounts.
Even after the official response, it feels like people stuck to their original assumptions and felt justified moving services?
Companies, and specifically the people in them, make mistakes. What matters is their reaction. I’m scratching my head to think what Vultr could do better in this case (other than creating a time machine to avoid the initial screw up).
They could have written a privacy policy that states unequivocally, and in no uncertain terms, that they don’t sell user data. That should be a top priority for any VPS, because it’s almost the only reason they exist.
Right, that would be doing the correct thing the first time. That wasn’t an option now though, as they already made the mistake. To them, it might have been clear, but to the average user, they just found out it absolutely was not. Now they’ve corrected their mistake.
If your criteria for using a company is “never make any mistake, I don’t care how you correct it”, your pool of acceptable companies is going to shrink very quickly! 😁
Many are, but as far as I know, no hosting provider has ever tried something like what was claimed (which is why it made such news).
It seems like many people didn’t even verify that portion of ToS was new (checking web archive), or wait for Vultr’s response before closing their accounts.
Even after the official response, it feels like people stuck to their original assumptions and felt justified moving services?
Companies, and specifically the people in them, make mistakes. What matters is their reaction. I’m scratching my head to think what Vultr could do better in this case (other than creating a time machine to avoid the initial screw up).
They could have written a privacy policy that states unequivocally, and in no uncertain terms, that they don’t sell user data. That should be a top priority for any VPS, because it’s almost the only reason they exist.
Right, that would be doing the correct thing the first time. That wasn’t an option now though, as they already made the mistake. To them, it might have been clear, but to the average user, they just found out it absolutely was not. Now they’ve corrected their mistake.
If your criteria for using a company is “never make any mistake, I don’t care how you correct it”, your pool of acceptable companies is going to shrink very quickly! 😁