• cybersandwich@lemmy.world
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      7 months ago

      So it sounds like Vultr isn’t doing anything nefarious at all.

      Someone apparently actually read the terms and services for the first time a few days ago and misunderstood them since they were saying it was in reference to the Vuktr website not your servers.

      And either way, they removed the offended lang to clear it up.

      This seems like a knee jerk mob reaction more than anything.

      There is no evidence that they’ve done anything with anyone’s data.

      • helenslunch@feddit.nl
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        7 months ago

        This seems like a knee jerk mob reaction more than anything.

        I mean every ToS and privacy policy I’ve ever read is obscenely vague and convoluted, with the exception of the ones that are like “yeah we don’t sell your data”.

        So I don’t blame them really.

  • ArmoredCavalry@lemmy.world
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    7 months ago

    Vultr posted their response to the concerns here - https://www.vultr.com/news/a-note-about-vultrs-terms-of-service/

    The portion of the ToS that people were worried about had been in place for years and had nothing to do with server intellectual property. They are removing it to avoid future confusion.

    I don’t disagree that it was poorly worded, but the amount of people jumping to the worst possible conclusions on this is concerning. What happened to Hanlon’s Razor?

    • helenslunch@feddit.nl
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      7 months ago

      the amount of people jumping to the worst possible conclusions on this is concerning.

      I mean it is more or less accepted in this day and age that most services are selling your data. Virtually every single one of them are doing it. So it’s a reasonable assumption, I think.

      • ArmoredCavalry@lemmy.world
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        7 months ago

        Many are, but as far as I know, no hosting provider has ever tried something like what was claimed (which is why it made such news).

        It seems like many people didn’t even verify that portion of ToS was new (checking web archive), or wait for Vultr’s response before closing their accounts.

        Even after the official response, it feels like people stuck to their original assumptions and felt justified moving services?

        Companies, and specifically the people in them, make mistakes. What matters is their reaction. I’m scratching my head to think what Vultr could do better in this case (other than creating a time machine to avoid the initial screw up).

        • helenslunch@feddit.nl
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          7 months ago

          They could have written a privacy policy that states unequivocally, and in no uncertain terms, that they don’t sell user data. That should be a top priority for any VPS, because it’s almost the only reason they exist.

          • ArmoredCavalry@lemmy.world
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            7 months ago

            Right, that would be doing the correct thing the first time. That wasn’t an option now though, as they already made the mistake. To them, it might have been clear, but to the average user, they just found out it absolutely was not. Now they’ve corrected their mistake.

            If your criteria for using a company is “never make any mistake, I don’t care how you correct it”, your pool of acceptable companies is going to shrink very quickly! 😁

    • jvh@feddit.uk
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      7 months ago

      Very glad I took a step back and didn’t make a knee jerk reaction to this. I’m responsible for recommending providers to clients and managing their k8s clusters. We use Linode, DigitalOcean and Vultr and had just set up a cluster on Vultr which would have been embarrassing to then have had to recommend moving. And the region we needed that cluster in the other providers don’t cover. The response from Vultr has been good I think. And that goes with the level of support we’ve had from them which has been really good.

  • Brunette6256@sh.itjust.works
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    7 months ago

    Well. I have a few servers there. Suppose I will move them. Nothing that isn’t easy to move. I can probably find something cheaper on LEB. I just like vultr UI. A lot of the cheaper places make it feel like the early 00s.

  • Pietrasagh@lemmy.world
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    7 months ago

    On top of all this you can’t access your account without accepting new ToS. After login web page show full window modal form with one button “confirm” so you can’t reject it. I’m sure most of HN readers can handle this minor obstacle ;-) After I asked vultr for access to my account without acceptance of new ToS they wrote me back legal slur suggesting I may host questionable content:

    (…) you take the necessary measures to protect minors from accessing harmful material on your website.

    (…) requirements apply to you, including removing any infringing content and safeguarding minors.

    and threaten me with “law enforcement agencies”

    Bravo, bravo…