• Chefdano3@lemm.eeEnglish
      24·
      6 months ago

      The standard rules are no refunds for games played more than 2 hrs. The first time you ask for a refund it’s handled by an automated system. Ask for a refund again, and an actual staff member will review. So just try again.

        • Krafting@lemmy.worldOP
          10·
          6 months ago

          This is also part of the default refund policy on steam too yeah. Less than 15 days and less than 2h of playtime.

          • mihnt@lemmy.ca
            2·
            6 months ago

            I’m aware, I may have just done it a bit early on in this fiasco.

            Edit: “We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum).”

    • trevor@lemmy.blahaj.zoneEnglish
      5·
      6 months ago

      You might’ve gotten an automated denial due to exceeding the standard threshold for refund eligibility. Make another request until it gets human intervention.

    • Dojan@lemmy.world
      4·
      6 months ago

      They did this to me with Destiny 2 as well. Dragons Dogma II got refunded no questions asked though.

      Think playtime plays a factor, though for live-service games I honestly feel like it shouldn’t.

      • A_Union_of_Kobolds@lemmy.world
        2·
        6 months ago

        I’m with you there. If for no other reason than the fact that they’re designed to keep you playing. It’s kind of like kicking the victim.

    • derpgon@programming.dev
      8·
      6 months ago

      Maybe try with whatever website sold it to you. If it was gray shit like Kinuin, AlleyShop, G*A (censorship to not give them SEO), you are outta luck. If it was HumbleBundle, Fanatical, or other legit sites, it might be worth a try.

    • AFaithfulNihilist@lemmy.world
      402·
      6 months ago

      Sometimes we have to make sacrifices to uphold our principles.

      Not getting abused by Sony and it’s ilk Is just one of the many principles that we can uphold at minimal risk and for minimal cost.

    • Psythik@lemmy.world
      219·
      6 months ago

      Nah, it’s simply that the game is overrated so the devs had to do something stupid to bring everyone back down to earth.

      I mean it takes less than 20 hours of playtime before you’ve already seen everything the game has to offer. It’s a very repetitive and predictable game. For me to consider a multiplayer game worth my money, it needs to provide at least 250 hours of enjoyment minimum.

  • avater@lemmy.world
    4·
    6 months ago

    How? I tried it now two times and didn’t get a refund with 50 hours on the clock…

  • Sam_Bass@lemmy.world
    41·
    6 months ago

    Until you decide to play your offline games offline. Then steam doesnt want to let you.

    • Goblin_Mode@ttrpg.network
      11·
      6 months ago

      Isn’t that an issue with the developers of those games? Steam is ultimately just a game library. If the book you check out of that library is only readable on Kindle that’s not on Steam lol

      • Sam_Bass@lemmy.world
        2·
        6 months ago

        Nope. Purely a steam thing. Either a cloud storage problem or steam overlay availability. Ive got games that just will not run without those things. 8n fact if i try to run any of them without first starting steam, steam will auto load, or stop the game until i do it

    • padge@lemmy.zipEnglish
      12·
      6 months ago

      This used to be a problem for me but now it’s fine. I think it was a bug that Valve couldn’t be bothered to fix until the Steam Deck entered development

        • David_Eight@lemmy.world
          21·
          6 months ago

          Did they? If the game is owned and published by Sony what part did Arrowhead play. I’m not saying you’re wrong, I genuinely don’t know. Like doesn’t the publisher(Sony) handle all of this?

            • David_Eight@lemmy.world
              11·
              6 months ago

              Yeah I read about that later but, I’m still not clear on a few things. Did Arrowhead literally ignore that part? I assumed that there was a technical issue preventing Arrowhead from adding the PSN requirement from being added that has recently been fixed?

              Second, releasing the game in countries that don’t have access to PSN, was that done maliciously by Arrowhead as well? I also assumed the publisher would of handled the Steam listing, if not was Arrowhead attempting some sort of protest of their own trying to force Sony hand. Or is Arrowhead just incompetent lol?

          • Kedly@lemm.ee
            11·
            6 months ago

            Some of the community managers have drank the coolaid, but other than that the devs seem to support the protest

        • Grandwolf319@sh.itjust.works
          11·
          6 months ago

          What dev would be stupid enough to make their game more complex with multiple logins…

          I’m willing to bet that steam probably has amazing api and docs for account integration and that it’s better than PSN.

    • djsoren19@yiffit.net
      9·
      6 months ago

      Helldivers 2 is pretty fun when it works, but the game is racking up technical debt at an alarming rate. There’s been several updates and balance changes focused around fire damage, except the fire damage over time effect only works for the player hosting the game, and that bug has been in place for months. There’s still tons of matchmaking bugs and crashes, such that you sometimes spend 15 minutes just trying to actually play the game. Arrowhead is aware of these technical issues, but has mentioned that they cannot fix them because pushing new content is a higher internal priority than maintenace, and their team is too small to effectively do both.

      Honestly I wouldn’t just avoid it, but I’d avoid any Sony published multiplayer title in general moving forward. It seems a lot of them end up in this situation where the game prioritizes adding more monetized content to the detriment of anything else.