The portion of the ToS that people were worried about had been in place for years and had nothing to do with server intellectual property. They are removing it to avoid future confusion.
I don’t disagree that it was poorly worded, but the amount of people jumping to the worst possible conclusions on this is concerning. What happened to Hanlon’s Razor?
the amount of people jumping to the worst possible conclusions on this is concerning.
I mean it is more or less accepted in this day and age that most services are selling your data. Virtually every single one of them are doing it. So it’s a reasonable assumption, I think.
Many are, but as far as I know, no hosting provider has ever tried something like what was claimed (which is why it made such news).
It seems like many people didn’t even verify that portion of ToS was new (checking web archive), or wait for Vultr’s response before closing their accounts.
Even after the official response, it feels like people stuck to their original assumptions and felt justified moving services?
Companies, and specifically the people in them, make mistakes. What matters is their reaction. I’m scratching my head to think what Vultr could do better in this case (other than creating a time machine to avoid the initial screw up).
They could have written a privacy policy that states unequivocally, and in no uncertain terms, that they don’t sell user data. That should be a top priority for any VPS, because it’s almost the only reason they exist.
Right, that would be doing the correct thing the first time. That wasn’t an option now though, as they already made the mistake. To them, it might have been clear, but to the average user, they just found out it absolutely was not. Now they’ve corrected their mistake.
If your criteria for using a company is “never make any mistake, I don’t care how you correct it”, your pool of acceptable companies is going to shrink very quickly! 😁
Very glad I took a step back and didn’t make a knee jerk reaction to this. I’m responsible for recommending providers to clients and managing their k8s clusters. We use Linode, DigitalOcean and Vultr and had just set up a cluster on Vultr which would have been embarrassing to then have had to recommend moving. And the region we needed that cluster in the other providers don’t cover. The response from Vultr has been good I think. And that goes with the level of support we’ve had from them which has been really good.
Vultr posted their response to the concerns here - https://www.vultr.com/news/a-note-about-vultrs-terms-of-service/
The portion of the ToS that people were worried about had been in place for years and had nothing to do with server intellectual property. They are removing it to avoid future confusion.
I don’t disagree that it was poorly worded, but the amount of people jumping to the worst possible conclusions on this is concerning. What happened to Hanlon’s Razor?
I mean it is more or less accepted in this day and age that most services are selling your data. Virtually every single one of them are doing it. So it’s a reasonable assumption, I think.
Many are, but as far as I know, no hosting provider has ever tried something like what was claimed (which is why it made such news).
It seems like many people didn’t even verify that portion of ToS was new (checking web archive), or wait for Vultr’s response before closing their accounts.
Even after the official response, it feels like people stuck to their original assumptions and felt justified moving services?
Companies, and specifically the people in them, make mistakes. What matters is their reaction. I’m scratching my head to think what Vultr could do better in this case (other than creating a time machine to avoid the initial screw up).
They could have written a privacy policy that states unequivocally, and in no uncertain terms, that they don’t sell user data. That should be a top priority for any VPS, because it’s almost the only reason they exist.
Right, that would be doing the correct thing the first time. That wasn’t an option now though, as they already made the mistake. To them, it might have been clear, but to the average user, they just found out it absolutely was not. Now they’ve corrected their mistake.
If your criteria for using a company is “never make any mistake, I don’t care how you correct it”, your pool of acceptable companies is going to shrink very quickly! 😁
Very glad I took a step back and didn’t make a knee jerk reaction to this. I’m responsible for recommending providers to clients and managing their k8s clusters. We use Linode, DigitalOcean and Vultr and had just set up a cluster on Vultr which would have been embarrassing to then have had to recommend moving. And the region we needed that cluster in the other providers don’t cover. The response from Vultr has been good I think. And that goes with the level of support we’ve had from them which has been really good.
Rossman happened. He has videos that need watched.